Routes, couriers and reports in one system

Courier delivery software: from a CMS order to the route sheet report

Map of London with every courier on the road, their routes and today’s events
  • +21%More orders per courier per day
  • −17%Lower fuel costs
  • 3×Faster order and report processing
Based on Umzila customers’ results — see the reviews

Practical tools for your staff

The software provides everything needed to optimise the whole order lifecycle.

Manager

Manager
  • Automatic creation of the new-orders list via CMS integration
  • Manual creation and editing of orders
  • Collection and processing of data on sold or returned goods and payments
  • Control of cash returns and unsold goods

Logistician

Logistician
  • Assigning orders to couriers, tracking their location, instant communication and notifications
  • Creating, editing and monitoring route sheets
  • Collecting and analysing field staff performance data

Courier

Courier
  • Route sheets and delivery notes in electronic form
  • Optimised route planning
  • Instant communication with management and customers
  • Cash and card payments with printed accompanying documents
  • Instant transfer of data on sold or returned goods and payments

How does Umzila work?

Orders in processing with status, waiting time and the next step for each order

Order processing

What to do with each order

New orders from your store platform and accounting system land in processing at once — each shows how long it has waited and what to do next.

Filters such as “Call client”, “Check address” and “Ready” group orders by task, and anything over the target time turns red. Tick several orders to approve, postpone or reschedule them in one go.

Try it right now!

  1. Send a connection request — we will get in touch and open a trial

  2. We help you install the mobile app on your couriers’ devices

  3. Link the devices and build your courier base in the management console

Integrations

Integration with your online store platform lets the service build the new-orders list automatically and pass stock information to the warehouse.

  • Shopify
  • WooCommerce
  • Magento
  • PrestaShop
  • BigCommerce
Supported platforms: Shopify, WooCommerce, Magento (Adobe Commerce), PrestaShop, BigCommerce
My platform is not on the list. What now?
To discuss an integration between Umzila and your platform or ERP, email us at [email protected] and mention its name; we will get back to you shortly.

Customer reviews

Shops and services with their own delivery — on what changed with Umzila.

I see who is running late before the customer calls

The meal has to arrive hot, so the window is short. Before, the driver decided the order of stops on his own, and sometimes the last customer got the meal already cold. Now the order shows up on the phone, and I see who is running late before the customer calls.

Translated from Spanish

Javierhome meal delivery · Spain
  • 11%fewer late meals
  • 7%fewer kilometres per meal

Now the courier has the list on his phone, and I can see which orders have already been handed over

Lenses have to arrive within the agreed window — the customer is often waiting for them. Before, the courier had the list on paper and sometimes went to the wrong address. Now he has the list on his phone, and I can see which orders have already been handed over.

Translated from Polish

Piotrcontact lens delivery · Poland
  • 12%more deliveries within the promised window
  • 9%fewer deliveries to the wrong address

In the morning the route builds itself

We ship supplements as parcels, often several addresses on one estate. In the morning the route builds itself, and the courier no longer keeps calling to ask where to go next.

Translated from Polish

Mareksports nutrition delivery · Poland
  • 15%more addresses per courier on dispatch day
  • ≈20 minto plan the morning route, instead of up to 1–2 hours

The driver sees the next address, and I can see who’s stuck in traffic

We run a few vans delivering wine across London. The most useful part is the route on the phone: the driver sees the next address, and I can see who’s stuck in traffic — no group chat needed.
Evgenywine delivery · London
  • 14%more drops per van on a weekday
  • 10%fewer kilometres per delivery

The app is how our technicians run their day

We’re not a parcel company — our technicians visit people at home. The app is how they run their day: the next job and its address, and I can see who’s already on site.
Matthewhome visits · Halifax, Canada
  • 18%more jobs per technician per day
  • 1 hless lost time per technician a day

Change in KPIs after connecting to the system. Some clients asked us not to name their company

Request a connection

Leave your name and email. We will confirm the address and get in touch to connect Umzila and open a one-month trial.

What happens next

  1. Confirm your email via the link we send
  2. We get in touch and open a one-month trial
  3. Connect your couriers and your store platform

About us

Umzila is an IT company building SaaS solutions for e-commerce. Founded in 2014.

Umzila brings managers, logisticians and couriers into one system: orders arrive from your accounting system, get distributed into route sheets, deliveries are tracked on the map and reports are generated automatically.

Team

  • Vladislav MedovFounder, CTO
  • Andrey TitovskyDesign Director
  • Konstantin ShirokovMarketing & PR manager
  • Alexander KukhtaTeamLead
  • Fedor DogovBack-end developer
  • Sergey TristanBack-end developer
  • Denis KachalovBack-end developer
  • Sofia MishinaTechnical writer
  • Sergey SeleznevMobile developer
  • Vladimir StasenkoMobile developer
  • Ilya ShuleninFront-end developer